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Frequently asked questions

With Cowries Money App, you can easily make instant money transfers to recipients within Cameroon and various countries across Africa and the world. This includes transfer options to local bank accounts, Mobile Money wallets, Barter accounts, as well as cash pick-up locations.

We currently support money transfers from the following countries:

Europe

Austria, Belgium, Cyprus, Finland, France, Germany, Greece, Ireland, Italy, Netherlands, Portugal, France, Spain

Asia

Lebanon, Turkey, China

Africa

Cameroon, Senegal, Cote D’Ivoire, Ghana, Kenya, Nigeria, South Africa, and Rwanda

United Kingdom

United States



The exchange rate used for all transactions is determined daily and is based on prevailing market rates for the day. Our currency converter shows you the exchange rates whenever you attempt a transaction so you always know how much your recipient will receive.

You can make payments for your transfers using your Mobile Money, debit cards, credit cards, bank transfers, Apple Pay and Google Pay. Once payment is confirmed, the transaction is processed instantly.

We currently support money transfers from the following countries:

Europe

Austria, Belgium, Cyprus, Finland, France, Germany, Greece, Ireland, Italy, Netherlands, Portugal, France, Spain

Asia

Lebanon, Turkey, China

Africa

Cameroon, Senegal, Cote D’Ivoire, Ghana, Kenya, Nigeria, South Africa, and Rwanda

United Kingdom

United States

90% of transfers reach Cowries Money's local partners within minutes. Funds are then ready for cash pickup, bank deposit, or mobile money transfer. Delivery is faster when paid with a debit or credit card.

Delivery time varies by country, method, and payment type. Actual times may differ due to recipient information accuracy, required identity verification, and third-party operating hours.

Our website and apps are designed to ensure your data and information is protected at all times. We strictly follow regulations as laid out by the regulatory bodies in various countries. We implement strict verification processes to ensure that we fully comply with verifying our customers and deterring criminal activity.

We have teams dedicated to the monitoring and protection of customer accounts and transfers, and to detect any unusual activity.

It will take up to 1 hour for your bank transfer to arrive. We may need more information from you before we can process the transfer, to follow mandatory regulatory requirements. We will contact you immediately via SMS or email if we require further information.

Be there for your family. Even from the other end of the world.
© Cowries Money Co Limited and Umojami Inc Technology Architecture.

Cowries Money is registered and regulated by the Ministry of Small and Medium Size Enterprises,
and accredited by the Management Centre (CGA or AMC) for tax with registration code M122217863993L
and Registered Address: ST PAUL ROAD, MILE 3 NKWEN, BAMENDA, NORTH WEST REGION, CAMEROON.

Cowries Money is registered as a Money Services Businesses (MSBs) pursuant to the Bank Secrecy Act
(BSA) regulations at 31 CFR 1022.380(a)-(f), administered by the Financial Crimes Enforcement Network (FinCEN)
with registration number 31000221506444.

Cowries Money Co Ltd is also a registered company in the UK as Cowries Money Limited with the business registration number 14184028
and Registered Address: HEREFORD WALK, ROMILEY, STOCKPORT, UNITED KINGDOM SK6 3HN.

Copyright © 2024 Cowries Money All Right Reserved.