Terms of Use
Effective Date: July 28, 2024
1. Introduction
Welcome to Cowries Money! By using our website, mobile application, and services (collectively, "Services"), you agree to these Terms of Use. If you do not agree with any part of these terms, please do not use our Services.
2. Eligibility
You must be at least 18 years old and capable of forming a binding contract to use our Services. By using our Services, you represent and warrant that you meet these requirements.
3. Account Registration
To use certain features of our Services, you must create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your account credentials and for all activities that occur under your account.
4. Services
a. Money Transfers Cowries Money allows you to send and receive money through various methods, including bank transfers, mobile money, and cash pickups. You agree to comply with all applicable laws and regulations when using our money transfer services.
b. Fees and Charges We may charge fees for certain transactions. You agree to pay all fees and charges associated with your transactions. Detailed information about fees is available on our website and mobile application.
c. Transaction Limits We may impose limits on the amount of money you can send or receive through our Services. These limits are subject to change and may vary based on regulatory requirements, your transaction history, and our risk assessment.
5. User Conduct
You agree not to use our Services for any unlawful or prohibited activities, including but not limited to:
- Engaging in fraudulent, illegal, or unauthorized transactions.
- Violating any applicable laws or regulations.
- Infringing on the rights of others, including intellectual property rights.
- Interfering with or disrupting our Services or servers.
- Providing false or misleading information.
6. Privacy
Our Privacy Policy explains how we collect, use, and protect your personal information. By using our Services, you consent to our Privacy Policy.
7. Security
We employ robust security measures to protect your information. However, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately if you suspect any unauthorized access to your account.
8. Intellectual Property
All content, trademarks, logos, and other intellectual property on our Services are owned by Cowries Money or our licensors. You may not use, reproduce, or distribute any content without our prior written consent.
9. Third-Party Services
Our Services may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of any third-party websites or services. You access these at your own risk.
10. Disclaimers
Our Services are provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not warrant that our Services will be uninterrupted, error-free, or secure. We are not responsible for any loss or damage arising from your use of our Services.
11. Limitation of Liability
To the maximum extent permitted by law, Cowries Money shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
- Your use or inability to use our Services.
- Any unauthorized access to or use of our servers and/or any personal information stored therein.
- Any interruption or cessation of transmission to or from our Services.
- Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Services by any third party.
12. Indemnification
You agree to indemnify, defend, and hold harmless Cowries Money and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of our Services or your violation of these Terms.
13. Changes to Terms
We may modify these Terms at any time. We will notify you of any changes by posting the new Terms on our website and mobile application. Your continued use of our Services after such modifications constitutes your acceptance of the new Terms.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Cowries Money is incorporated, without regard to its conflict of law principles.
15. Dispute Resolution
Any disputes arising out of or relating to these Terms or our Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in the jurisdiction of Cowries Money’s principal place of business.
16. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
- Email: help@cowriesmoney.com
- Address: St Pauls Road, Nkwen, Bamenda, North West Region, Cameroon
- For complaints and legal issues: services@cowriesmoney.com